BOOKING ONLINE

FAQ

What services are included?
Prices are per person per night including buffet breakfast in our restaurant, parking (subject to availability), beach spot with a cot, deck chair and umbrella per room. Also included is: the connection to the Wi-Fi throughout the hotel with our use of the internet corner in the lobby, and use of bicycles. Only at the request of the full board is included with lunch and dinner, while requiring the half board is included dinner with the adjoining buffet of vegetables and dessert.

Credit cards or debit cards?
Yes, you can pay with Visa, Visa Electron, Mastercard, Amex and debit cards

By way of confirmation, what kind of deposit you ask?
If the booking online through our website, you are asked, must the number of your credit card and expiration date, only by way of security. Will not be taken sums up to the time of departure, or in case of no-show or early departure without justification. We reserve the right to check the validity of your credit card. If there is any missing or invalid data errors would feel not valid the reservation. All your data are managed by a highly secure server, which encrypts the numerical values ​​of the paper.

E-mail confirmation?
If the booking is made online from our website, soon after, you will receive an email confirmation of your booking with a summary of your stay.
If the reservation is confirmed by sending a bank draft or postal order, we will send you an e-mail confirmation only after actual receipt of the deposit.

What is your cancellation policy?
The reservation can be canceled without penalty up to 14 hours of the seventh day before the date of arrival, upon notice by fax or email. After this deadline, the penalty is equal to the cost of living up to a maximum of three nights for the cost of the room without meals.
The book which enjoys special offers and / or promotional rates can be canceled without penalty up to 30 days from the date of arrival, upon notice by fax or email, unless otherwise stated in the offer precise.

What happens if, early departure, cancellation or changes after the deadline?
In case of no-show, early departure and / or modification / cancellation after 14 pm on the seventh day before the date of arrival will be charged a penalty equal to the cost of living up to a maximum of three nights for the cost of the room without meals not taken. This amount will be charged to the credit card in booking a guarantee or retained from the deposit cauzionate sent. For special offers, change / cancellation are accepted if made at least 30 days before the date of arrival.

At what time will be ready room?
The day of arrival your room will be available for 14.00, and parking is available for 12.00. If you arrive early in the morning, we will provide to the registration of residents and deliver out our pass for the beach hotel. Better to wait for the delivery room comfortable under the umbrella and relax from the stress of travel, rather than waiting hours in the waiting room. So the holiday really begins immediately and in the right way.

Up to now I can keep the room on the day of departure?
After a leisurely breakfast you leave the room between 10 am and 11 am. The keys of the room, at the same place and also free use of our beach is allowed until 13.00. After this time, please arrange with the lifeguard to stay a few more hours and use the entire day at the beach. Will give you a new umbrella or leave there on our place if there is enough availability.